Webex Teams Showing Offline No Internet Connection

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Figures 4 & 5 below show the media flows for Webex Teams deployments with per-branch internet access and centralized internet access, where a Video Mesh Node has also been deployed at the central site to provide local media processing. Now the WebEx Client says it Lost Connection to Server. The interface it tries to use is called different things depending on where you look at it: WireShark: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64. Windows Network Connections: Cisco AnyConnect Secure Mobility Client Connection. Ipconfig: Ethernet adapter Local Area Connection 6. Cisco Webex is the leading enterprise solution for video conferencing, webinars, and screen sharing. Web conferencing, online meeting, cloud calling and equipment. Install Cisco Webex Meetings or Cisco Webex Teams on any device of your choice. Get step-by-step instructions for scheduling your own Webex meetings, real-time group messaging,. ((we use zoom and webex and another app called posto but most of our classes are back to offline)) 2021-02-28 09:01:31 @reaganmcf The only software I have not been able to get working on Linux, which is a big issue for most people, is Cisco WebEx.

Most issues discovered with the Microsoft Teams client can be traced back to firewall or proxy connectivity. Verifying that the necessary URLs, IP addresses and ports are opened in your firewall or proxy will minimize unnecessary troubleshooting. For specific information on URLs and IPs required for Microsoft Teams, please see the Microsoft 365 and Office 365 URLs and IP Address support article. The following scenarios require specific URLs and ports to be opened in the firewall.

  • Authentication

  • Microsoft Teams Client Connectivity

  • Collaboration

  • Media

  • Shared Services

  • Third Party Integration

  • Skype for Business Interoperability

  • Skype for Business Client Interoperability

Teams

When Teams is offline or in low bandwidth conditions

The good news is that Teams keeps running even when you're offline or running in low bandwidth conditions. Teams saves all your unsent messages for existing chats (for up to 24 hours) and sends them as soon as you're back online. If you're offline for longer than 24 hours, Teams lets you choose to resend or delete unsent messages. We're working on adding this functionality to new chats and will update this documentation when that's available.

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We’re using Cisco WebEx for on-line meetings. For this I used to have a WebEx Toolbar in Outlook to directly schedule on-line meetings from within Outlook.

However, I no longer see this WebEx Toolbar nor does it show as a Ribbon tab in Outlook 2010.

How can I make the WebEx integration available in Outlook again?

Assuming that you have installed the “WebEx Productivity Tools” already (see further below if you haven’t), common reasons for the WebEx buttons not being available in Outlook is that the add-in is either disabled in Outlook or in the Cisco WebEx One-Click client itself.

Also, check your installed version of the client if your are using Outlook 2010.

Enable Outlook in Cisco WebEx One-Click client

Before checking if the add-in is enabled in Outlook, you’ll first have to check if Outlook integration has actually been enabled in the WebEx One-Click client;

  1. Open the WebEx Settings dialog
    • If WebEx is not yet running;
      Start-> All Programs-> WebEx-> Productivity Tools-> WebEx Settings
    • If WebEx is already running
      Click on the “Edit WebEx Settings” link at the bottom or press F11.
  2. Select the Tools tab.
  3. Verify that “Microsoft Outlook” is selected for “Email and Scheduling”.
  4. Press OK to confirm the changes.
  5. Restart Outlook and once restarted, verify that the WebEx options are now available on the Toolbar or in the Ribbon.


Without Outlook being enabled in the WebEx Settings,
the WebEx add-in will not be available in Outlook.

Enable WebEx Productivity Tools add-in

Webex Teams Showing Offline No Internet Connection

If the WebEx Toolbar or Ribbon buttons still do not show, you must enable the add-in in Outlook in the usual way.


WebEx Productivity Tools is listed as a COM Add-in.

In case the add-in got disabled because of a crash, then it could also be listed under Disabled Items. You’ll find this option in the Add-ins section of Outlook 2007 and Outlook 2010 or under Help-> About Microsoft Office Outlook-> Disabled Items… in Outlook 2003. If it is listed here, select it and click on Enable.

If it is not listed there either, click the “Add…” button in the COM Add-Ins dialog and point it to the following location;

Webex Teams Showing Offline No Internet Connection
  • 32-bit Windows
    C:Program FilesWebExProductivity Toolsptolkadd.dll
  • 64-bit Windows with 32-bit Outlook
    C:Program Files (x86)WebExProductivity Toolsptolkadd.dll
  • 64-bit Outlook
    C:Program FilesWebExProductivity Toolsptolkadd64.dll

Once you have re-enabled the add-in, restart Outlook to get your Ribbon buttons or Toolbar back. In Outlook 2010, the options will be shown on the Home tab.


The WebEx icons will show next to the New option group on
the Ribbon or at the end when you select your Calendar folder.

If WebEx Productivity Tools is not installed…

If WebEx isn’t installed yet, you must download and install the application from your corporate WebEx website (ask your administrator if you do not know the URL).

For a default website layout of WebEx, you can find the link for the installer by going to;

Webex teams showing offline no internet connection free
  • From the “Meeting Center” tab
    Support-> Downloads-> select: Productivity Tools
  • From the “My WebEx” tab
    Productivity Tools Setup-> On your Desktop-> Install Productivity Tools

Webex Teams Showing Offline No Internet Connection Free


The Productivity Tools can be downloaded from your company’s WebEx Portal website.


The Productivity Tools offers more than Outlook integration. Download file scribd dari android 18lasopaall.

Outlook 2010 support

Webex Teams Showing Offline No Internet Connection Code

Outlook 2010 32-bit support was added to WebEx Productivity Tools 27.21.5 and 64-bit support was added in version 27.23.

A way to check the version number is by either looking at the file version of the aforementioned ptolkadd.dll file or by going to the Downloads section of Message Center, where the build number is shown in the “About Meeting Center” box at the top right.


Check the file properties of ptoldadd.dll to check the version…

Webex Teams Showing Offline No Internet Connection Online


…or check it on your WebEx website (versions don’t have to match).